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3.3. Despatch types
The eCert system supports multiple despatch methods. These methods determine how issued export documentation is delivered once they have been approved.
Available despatch options may include the following:
Standard
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The Chamber prints, stamps (wet signature) and often posts the document.
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Used when original ink certification is required (e.g., certain countries or authorities).
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Longer processing time.
Express (eXpress)
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The Chamber certifies the document electronically (digital stamp/signature).
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The receiving company self-prints the certified document at their premises.
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Click-to-submit → usually same-day processing (but within the chamber’s normal workflow).
Premium Express
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Same as Express in all respects (electronic certification + self-print).
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The key difference is speed — the application is prioritised and processed within a set short time window (often within one hour of receipt).
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This option is selected when the document is required urgently and generally carries an additional fee on top of the normal Express charge.
In short:
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Standard = manual/physical route.
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Express = electronic route with normal chamber turnaround.
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Premium Express = electronic route with priority, faster turnaround (e.g., within ~1 hour).
By providing these varied despatch methods, eCert ensures recipients can receive certificates in a timely, secure, and appropriate manner based on urgency, regulatory requirements, and preferred delivery channels.
