Home → Integrations / Bolt-Ons → Web Integration Extras → Guest Checkout
5.1. Guest Checkout
Overview
The main method for users to book onto an event or training course is by the user registering for/having an account.
Registering for an account on the web integration equates to a contact record in the CRM. If the user has a contact record in the CRM, they have an account on your web integration.
The user can log into this account to book the event/training course advertised on your web integration.
Another method of users booking onto an event/training course is by using the Guest Checkout.
The Guest Checkout can be added to your web integration at a flat rate of £100.00 (ex VAT).
The Guest Checkout
The Guest Checkout sits at the bottom of the description of your event/training course.
It is prefixed with a prompt for existing users to log in to their accounts to receive reduced rates where they apply.
All users who use the Guest Checkout will be booked at the Non Member Rate or General Admission (depending on your pricing name convention at your organisation).
Only when a Non Member Rate or General Admission price type has been added for an event will the Guest Checkout appear.
Fields marked with an asterisk are required and must be filled in before proceeding to payment.
Clients can choose that when a user enters an email address into the Email field and it is recognised, they will be prompted to log in rather than proceed with the Guest Checkout. This prevents duplicate contact records from being created with the same email address, maintaining concise user data.
Proceeding to pay with the Guest Checkout
When a user has entered all fields of the Guest Checkout, a new Primary Record will be created with the Comp/Ind field marked as Guest.
Within the Primary Record, a Secondary Record (contact) will be created.
The user, once having filled in the fields and proceeded to add the booking to their basket, will receive an email prompting them to create an account, making it easier to book next time and keep track of their bookings.
The user, having added the booking to their basket, will be directed to the guest basket screen where they can either confirm or pay for their booking.
Following confirmation/payment, the process continues as normal, where the booking in the CRM is updated to Active.
An invoice record will also be created, which can then be synced to your accounts package, subject to your organisation using Accounting Integration with the CRM.