Home → Events/Training → Event Check In Module → Overview
6.1. Overview
The Event Check In Module allows you to check in attendees on-site at your event. The module is an app designed to be used by mobile devices such as mobile phones and tablets.
The module allows you to keep accurate records of attendance at your events, tracking true attenders and no shows. This data can be used to:
- Send accurate post-event emails to those who have attended or those who failed to attend.
- Track no-show data, allowing you to build a picture of Primary Records with consistent failure rates in attending events.
The module has multiple check in methods to suit your needs or type of event. These include:
- Register based check in – This method provides a list of your expected attendees, which you can simply tick once said attendee has arrived.
- QR code self check in – You can generate a QR code within RubiCRM that can be displayed virtually or printed. This QR code can be scanned by your attendees to check themselves in.
- QR code ticket scan – You can opt to attach a QR code to your booking confirmation emails or pre-event emails. This method allows you to use the app on a camera-enabled mobile device, whereby your attendee can present their QR code for you to scan via the app. Once scanned, the attendee will be checked in.
Please note that you are not limited to one check in method per event; you can use a variety of all three methods for a single event.
For example, if you plan to use QR code ticket scan as your method, but a user could not find their QR code on their confirmation email, you can easily revert to Register based check in for this given attendee.
Equally, if the attendee is unable to use the QR code self check in, you can easily revert to Register based check in for this given attendee.
Enable Event Check In Module
To enable the Event Check In Module, you can inform support@rubicrm.com or log a ticket here.
Rubi System Admins can self-enable the module by going to Main Menu -> System -> Settings -> Settings section -> Searching for property Use Event Check In and setting the value to True.
Once enabled, refresh your home screen, and you will be able to access the Event Check In Module app within RubiCRM by going to Main Menu -> Events/Training -> Event Check In Module. This will link you to the web app on https://checkin.rubicrm.com/. Make sure to save the URL if intending to use the app on your mobile device.