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2.5. Discount codes section

The Discount Codes section allows you to add discount codes to your events and training courses in RubiCRM.

Key points about discount codes:

• Discount codes are not universal; they are only valid for the specific event or training course to which they have been added.
• They operate as a percentage discount on the original price.
• You can control usage limits: once per contact, once per company, or unlimited uses.

Adding a Discount Code

Click “Add New” (+) Discount Code to open the pop-up with the following fields:

• Discount Code – The code itself, which can include letters, numbers, or special characters.
• Percentage – The percentage discount applied. For example, if the price is £100 and the discount is 25%, the final price will be £75.
• Expiry Date – The date until which the discount code is valid.
• Use On Web – Tick this if you want the code to be usable on your web integration (your integration must support discount codes).
• Usage – Set whether the code can be used once per contact, once per company, or unlimited times.
• Internal Notes – Notes for internal staff use only.
• Membership Status – Limit the code to specific membership statuses. Leave blank to make it available to all statuses.
• Membership Type – Limit the code to specific membership types. Leave blank to make it available to all types.
• Eligible Price Types – Limit the code to specific price types set against the event/training course. This means the discount code can be made available only to certain prices. Leave blank to make it available to all prices.

Web Integration Notice:
If you want to use discount codes on your web integration, please contact support@rubicrm.com. A development charge may apply to enable this functionality.

Tracking Discount Code Usage

You can see whether a user has used a discount code by checking the event booking grid, specifically the following columns:

Discount Applied – Displays True or False.

Discount Code Used – Shows the code applied by the user.